Cisco Unified Contact Center Enterprise Specialist Certification exam requires
600-455 UCCED dumps with updated practice questions. DumpsSchool presents useful Cisco 600-455 UCCED dumps practice questions to prepare the complicated real exam topics of Designing Cisco Unified Contact Center Enterprise. Get these exam dumps and embrace success.
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Question No. 1
Which three minimum components are required in a Cisco Unified CVP VXML “standalone” server deployment model? (Choose three.)
A. Cisco Unified CVP Call Studio
B. Cisco Unified CVP VXML Server
C. Cisco Unified CVP reporting server
D. load balancer
E. ingress voice gateway
F. egress voice gateway
G. VRU peripheral gateway
A, B, E Answer:
Question No. 2
Under which circumstances can the visible and private networks be converged in the Cisco Unified Contact Center Enterprise system?
A. when QoS is enabled on both networks
B. in cases in which there is gigabit bandwidth between sites
C. under no circumstances
D. when the Cisco Catalyst switch has dual power supplies
Question No. 3
Which three benefits does a Cisco Unified Contact Center Enterprise centralized deployment with small agents branch provide? (Choose three.)
A. It requires only a small data switch and router, IP phones, and agent desktops at remote sites for a few agents.
B. It requires only limited system and network management skills at remote sites.
C. Small remote branches require PSTN and SIP trunks, in addition to the ones needed for local POTS lines for emergency services (911) in the event of a WAN link loss.
D. PSTN trunks for incoming traffic connect to data centers for efficiency.
E. It does not use VoIP WAN bandwidth when an agent is answering the call.
F. Calls extend over the WAN only while calls are in queue.
A, B, D Answer:
Question No. 4
Which option describes the impact of using a Requalify Call node in a routing script for the Cisco Unified Contact Center Enterprise (UCCE) system?
A. The call type is changed and continues the current script execution.
B. The call is reset to the new call type, like a new call with all counters reset to zero.
C. There is no impact, and the call type is used only for the initial script selection process.
D. The call is reclassified and the system executes a new routing associated with that call type.
Question No. 5
Which two statements about a Contact Center Enterprise solution in virtualized environmentare true? (Choose two.)
A. UCS B/C series NIC teaming is supported.
B. 10/100 NIC speeds are supported.
C. Gigabit Ethernet Auto Negotiation is optional for NIC and switch.
D. 802.1Q uplinks to VMware hosts must not be configured for host/edge spanning-tree forwarding.
A, C Answer:
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