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A PC is powering on but the only activity a technician can see is spinning fans. Which of the following components would MOST likely be at fault for such a condition? (Select TWO).
A. SATA controller
D. Hard drive
E. Sound card
Answer: B, C
A technician is instructed to configure a new workstation to boot the OS from the network. The technician must enable which of the following FIRST?
The customer reports their PC freezes up everyday around the same time. Which of the following utilities would be BEST to check for any error codes?
A. Windows Updates
B. Task Scheduler
C. Event Viewer
D. Performance Monitor
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A user is looking for the Application Data directory in their profile but cannot see it. Which of the following Control Panel options would correct this?
C. User Accounts
D. Folder Options
A user has downloaded and installed a browser add-on that causes the browser to hang. The PC has very slow system response when rebooted. Which of the following should a technician do to troubleshoot this problem?
A. Run System Restore, update antivirus program, and run an antivirus scan.
B. Remove all Internet temporary files, run an antivirus scan, and reboot using Last Known Good Configuration.
C. Remove all temporary files, turn off System Restore, update and run an antivirus scan.
D. Run an antivirus scan, Run Disk Cleanup, and reboot into Safe Mode.
A large magnet is placed too close to a CRT monitor. Which of the following will MOST likely occur?
A. Dead pixels
B. Flickering image
C. No image on screen
D. Distorted image